Privacy Policy

Your privacy is important to Handyman Matters ("us" or "we" or "our") and we are committed to respecting it. The following is intended to explain the relationship between us and the site of the advertiser that you may have visited and to advise you of the limited ways that we may use information provided as the result of your visit to that site.

Our Services

We provide marketing services for the advertiser whose site you visited, and we provide certain tools to the advertiser that allow the advertiser to assess the effectiveness of our marketing services. If you click on one of the online links for our advertiser, you may be directed to a landing page or website hosted by us or on our behalf for our advertiser ("Hosted Site"). The phone numbers on the Hosted Sites are usually phone numbers that we have provisioned, but you are connected directly to the advertiser. If the Hosted Site has a lead form, that lead form is e-mailed directly to the advertiser. By doing this, we are able to let the advertiser know which calls, emails, site visits, etc. the advertiser is receiving as the result of our marketing services.

What Information Do We Collect?

We collect the following personally identifiable information ("PII"):

  • If you submit a lead form to our advertiser by clicking on the "Submit" link on a Hosted Site, that lead form routes to our advertiser's designated e-mail address. We collect the information you include on the lead form, which may include PII, and we keep this information in our advertiser's account to assist the advertiser in assessing our marketing services.
  • If you contact one of our advertisers by calling a telephone number that we have provisioned for our advertiser, we may collect PII such as your name and telephone number. We keep this information in our advertiser's account to assist the advertiser in assessing our marketing services. We may also record the telephone conversation to track the performance of our marketing services and for quality assurance purposes. If the telephone conversation will be recorded, you will be notified before the conversation begins.

How We May Use Your PII

If you provide us with PII, we may retain the information to assess the performance of our advertisements and services. We also may use PII to ensure compliance with our policies and applicable law. We will not sell or share your PII with any unaffiliated third parties for marketing purposes. We will not use your PII for any future communication with you, via email or otherwise.

Collection of Personal Information by Advertiser

Any PII that you provide may also be kept and maintained by the advertiser and is subject to the advertiser's privacy policy. We do not control the manner in which the advertiser uses any PII provided to the advertiser through your lead form or phone calls. Therefore, any questions regarding the treatment of any such information by the advertiser should be referred directly to the advertiser.

With Whom We May Share Your PII

We share your PII with our advertisers, as described above. We may also use other businesses to perform certain services for us, and PII may be provided to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties. We will take reasonable steps to ensure that these third party service providers are obligated to protect PII on our behalf. Except as described in this policy, we will not share the content of the emails or the phone conversations with anyone other than the advertiser.

We reserve the right to disclose PII in circumstances when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities. We also reserve the right to disclose visitor information when we believe in good faith that the law requires it.

Additional Information for California Residents

The following provides information for California residents, as required under California privacy laws, including the California Consumer Privacy Act ("CCPA"). California privacy laws require that we provide California residents information about how we use their personal information, whether collected online or offline, and this portion of our Privacy Policy is intended to satisfy that requirement.

Under the CCPA, "personal information" is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Please note that this definition of personal information applies to only this section of our Privacy Policy.

Categories of Personal Information that We Collect, Disclose, and Sell

Below please find the categories of personal information about California residents that we collect, sell, and/or disclose to third parties or service providers for a business purpose.

Categories of Personal Information Do we collect?

NAME, CONTACT INFORMATION AND IDENTIFIERS: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers.

YES

CUSTOMER RECORDS: Paper and electronic customer records containing personal information, such as name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

YES

PROTECTED CLASSIFICATIONS: Characteristics of protected classifications under California or federal law such as race, color, sex, age, religion, national origin, disability, citizenship status, and genetic information.

NO

PURCHASE HISTORY AND TENDENCIES: Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

YES

BIOMETRIC INFORMATION: Physiological, biological or behavioral characteristics that can be used alone or in combination with each other to establish individual identity, including DNA, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information.

NO

USAGE DATA: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a resident's interaction with an internet website, application, or advertisement.

YES

GEOLOCATION DATA: precise geographic location information about a particular individual or device

YES

AUDIO/VISUAL: Audio and electronic information.

YES

EMPLOYMENT HISTORY: Professional or employment-related information.

NO

EDUCATION INFORMATION: Information that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99).

NO

PROFILES AND INFERENCES: Inferences drawn from any of the information identified above to create a profile about a resident reflecting the resident's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

YES

California Residents' Rights

California law grants California residents' certain rights and imposes restrictions on particular business practices as set forth below.

Right to Opt-out. California residents have the right to opt-out of our sale of their personal information. Opt-out rights can be exercised by calling our Support Center at 866-349-4663.

Right to Opt-In. We do not sell personal information about residents who we know are younger than 16 years old without opt-in consent.

Notice at Collection. We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used.

Verifiable Requests to Delete, and Requests to Know. Subject to certain exceptions, California residents have the right to make the following requests, at no charge, up to twice every 12 months:

Right of Deletion: California residents have the right to request deletion of their personal information that we have collected about them, subject to certain exemptions, and to have such personal information deleted, except where necessary for any of a list of exempt purposes.
Right to Know - Right to a Copy: California residents have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance.
Right to Know - Right to Information: California residents have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months, including the:
  • categories of personal information collected;
  • categories of sources of personal information;
  • business and/or commercial purposes for collecting and selling their personal information;
  • categories of third parties/with whom we have disclosed or shared their personal information;
  • categories of personal information that we have disclosed or shared with a third party for a business purpose;
  • categories of personal information collected; and
  • categories of third parties to whom the residents' personal information has been sold and the specific categories of personal information sold to each category of third party.

Submitting Requests. Requests to exercise the right of deletion, right to a copy, and / or the right to information may be submitted by calling our Support Center at 866-349-4663. We will respond to verifiable requests received from California consumers as required by law.

Right to Non-Discrimination, and Incentives. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their personal information.

Instructions to Opt-Out of Future Communications

You may request to opt-out of future communications with us by sending an e-mail to Rebecca.Harris@HandymanMatters.com or by mail to: Handyman Matters 12567 W Cedar Dr Ste 250, Lakewood, CO 80228.