Handyman Matters Because Quality Matters
Handyman Matters Twin Cities is a locally owned and nationally recognized, professional handyman service that works with homeowners and businesses who need quality, skilled help to get things fixed or improved around their home or business and don't have the time to get them done.
Whether it's a minor door adjustment, a bath tub that needs caulking, a loose piece of trim, some damaged drywall or something bigger like a bath or kitchen remodel or new flooring we do over 1,162 different jobs around your home or business, can generally be on site within 2 days or less and set appointment times based on your schedule. Customers can supply their own materials or have us shop for them.
As a licensed Minnesota Contractor we carry full liability and workers compensation insurance, are bonded and have been A+ rated with the Better Business Bureau. The quality of our work and high level of professionalism is attested to by the awards received from Angie's List – Super Service Award for 2010, 2011, 2012, 2013, 2014, 2015 and 2016 and the Achieving Customer Excellence Award from the National Association of the Remodeling Industry for 2014.
Since all our craftsmen are direct employees who have years of experience solving problems and providing quality repairs, we can guarantee our work for one year. We also do a background check on all our employees so you can be assured you'll have a courteous, trusted professional working in your home or business.
Handyman Matters Twin Cities is owned and operated by local resident Mike Sitek who recognizes that our ability to deliver superior service and dedication is just what residents in his community are looking for. We invite you to give us a call so we have the opportunity to introduce ourselves and we look forward to working with you. We want to be the first person you think of if something needs to be repaired or installed.
Mike is a member of the NARI Board of Directors, the Edina Chamber of Commerce Board of Directors and Edina Rotary.
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, if a repair or remodel will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our craftspersons also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Handyman Matters customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.