Randy McMahon and his wife, Sandra, established Handyman Matters South Pittsburgh in October 2004. "When we first had thoughts of beginning this business, customer service and quality workmanship were at the foundation. This continues to this date. We are proud to say we have an A plus rating with the BBB, and are the recipient of the 2017 Angie's List Super Service Award (12 years in a row 2017-2006). All the elements which were so important to us when we began in October 2004 continue today, we work hard striving for customer satisfaction, and we only hire multi-skilled, background checked Craftsmen which we would feel comfortable sending into our relatives homes. We call the night before, show up on time, and perform all jobs efficiently", said the McMahon's.
Employing seven multi-skilled Craftsmen, with over 100 years combined experience in the Home Repair/Improvement industry. "We were drawn to this business because the business format is different than other home repair businesses. We use employees, not subcontractors, and this allows us to control the scheduling and quality of work. When we set a date for a service, we call the night before to confirm and we arrive on time. We use a rigid hiring process, qualifying each Handyman's special skills. This enables us to choose the proper craftsman for each project & we run a background check on each employee so that customers can feel safe while we are working in their homes." We realized many people have a hard time getting things done around the house," said Randy McMahon. "That's where we come in, no job is too small or too big for us. We can help you with a project as small as changing a light fixture or even a full remodel of a bath or kitchen".
Specializing in drywall, plumbing, carpentry, electrical, painting, caulking, windows, doors, trim, flooring & much more... no job is too small! We proudly service the South Hills of Pittsburgh -412-851-1104 - including Mt. Lebanon, Upper St. Clair, Bethel Park, Jefferson Hills, Whitehall, South Park, Library, Baldwin, Bridgeville, Pleasant Hills, West Mifflin, Elizabeth. The Washington area – 724-222-0105 - including Canonsburg, McMurray, Venetia, Peters Township, North & South Strabane, Lawrence, Eighty Four, Houston, Hickory, Cecil, Scenery Hill. The Mon Valley – 724-258-4884 - including Belle Vernon, Charleroi, Donora, Monongahela, Finleyville, Monessen, New Eagle, Brownsville, California, Perryopolis. We also service Uniontown – 724-438-4641 - and the surrounding area.
Call today to see how we can help you check off your home repair list. Bonded & Insured. Background checked craftsmen. BBB A+ rated.
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, if a repair or remodel will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our craftspersons also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Handyman Matters customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.