Learn About Professionals for Your Home Improvement Projects in Boerne, TX
Repairs, renovations, and remodeling jobs on your home can take time, and it’s likely that you don’t have the time to handle them yourself. The solution is to hire a professional team to take care of all the work quickly and efficiently with the lowest amount of stress possible. That means for all your home improvement projects in Boerne, TX, you need to call upon Handyman Matters of Northwest San Antonio.
A Process which is Proven to Work
The approach we take to every job is one which has been proven time and time again to work efficiently for all our customers. It’s the best overall way to get things done right the first time and ensure your satisfaction. It all begins with us answering your phone call and follows a consistent service path.
We learn about your project scope and determine the best person based on skills and availability. We then schedule the work, and our employee shows up on time, and completes the project promptly, whether it’s interior remodeling or a painting job. The path continues after payment is collected, as we follow up to ensure your satisfaction and ultimately become your ally on future projects.
You expect consistency, and that’s what we offer every time we arrive at your home. It is what sets us apart from our competition as we travel together on the service path to a hassle-free project which is completed with careful consideration.
Employees You Can Depend Upon
All Handyman Matters of Northwest San Antonio employees are fully trained, and background checked to ensure they are knowledgeable and trustworthy. In addition to their skills training, they all receive customer service training, so they provide outstanding interactions with you every time, whether it’s working on a routine preventative maintenance task or a renovation.
Our employees respect our customers and their properties and will:
Be mindful of privacy and personal space
Take great care of your entire house, not just the area of focus
Always clean up following a job and remove job site materials
Effectively communicate regarding any problems which may change the scope of work which means no last-minute surprises for you
A Commitment We Take Seriously
We offer an unbeatable commitment to our customers that sets us apart from other companies. We always take pride in going “above and beyond” to ensure your satisfaction is our priority. Our commitment to customer service is apparent in our “Like It’s Our Home” Promise, and in every home improvement task we undertake.
Contact us to book an appointment or to learn more. We proudly serve customers in Boerne and the Northwest San Antonio, TX, area.
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, if a repair or remodel will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our craftspersons also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Handyman Matters customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.