Look to Us for Home Maintenance Solutions in Columbus
Handyman Matters Northwest Columbus is a locally owned and operated service company. We provide premium home maintenance solutions in Columbus for our customers. Our pledge to you is:
- We Strive to Do Our Best Quality Work in the Most Efficient Manner Possible
- We Respect Your Home as If It Were Our Own
- We Have a Team of Dedicated, Background-Checked, Screened & Bonded Craftsmen
Our Priority Is Our Customers
We take care of you each every step of the way. From booking appointments at your convenience to sending reminders and performing the work on time with follow up communication, you can depend upon our experienced craftsmen for complete satisfaction while performing your home improvement projects.
We understand it’s a privilege to work in our customers' homes and offices. Because of this, we pay attention to every detail of our work as a way of thanking you for opening your doors to us.
Our handymen services include:
- Kitchen Remodeling
- Plumbing Repair
- Electrical Work
- Tile Installation
- TV Mounting
- Gutter Repair
- Attic & Basement Insulation
- Door Installation
How We Do Business
Even though we ensure thorough training and background checks that our employees are knowledgeable about your job and safe for you to allow into your home, we also train them to provide outstanding customer service.
While working on your property, count on our craftsmen to:
- Wear Protective Shoe Coverings
- Be Considerate of Your Privacy & Personal Space
- Avoid Smoking on Your Property
- Take Great Care of Your Entire House
- Clean Up & Remove All Jobsite Materials
- Communicate Effectively if a Problem Comes Up
Focusing on You -- the Customer
We want you to know that customer service from Handyman Matters is like no other, something our previous customers can attest to. Ask about our home maintenance solutions by phone, web, or via our easy-to-use online booking feature (an industry first) and notice our convenient scheduling and exceptional communication.
Behind the scenes, we have dedicated customer service representatives whose job it is to ensure timely service from a professional who’s skilled in the home improvement service you need. They clear the way so our handyman can show up our time and take care of your problem right away. We even send you an email to confirm your appointment and a follow-up to ensure you’re satisfied with our service.
Call or email us to schedule your handyman repairs. We proudly serve customers in Northwest Columbus, Ohio, and the surrounding area.
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, if a repair or remodel will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our craftspersons also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Handyman Matters customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.