Superior Home Maintenance Solutions in McKinney, TX & Collin County
Since October 2006, Handyman Matters of Collin County has been offering excellent home maintenance solutions throughout McKinney, TX. From the beginning, we have built our business on the integrity of our work by providing our clients with high-quality repairs. We aim to always surpass your expectations and ensure that you are completely satisfied with our work.
By focusing so much on customer satisfaction, we have been fortunate enough to build strong business relationships with thousands of homeowners. We will continue providing top-quality maintenance and repairs for all of our clients.
Our Experienced Team
When you choose to have our team handle your home maintenance needs, you can rest easy knowing that our staff has the training and experience needed to get the job done right. Whether we are taking care of drywall repair, replacing a broken door, or installing new cabinets, our staff will always work to meet your needs. Additionally, our employees will always:
- Lay down protective drop clothes on floors.
- Be mindful of privacy and personal space.
- Not smoke on your property.
- Take great care of your entire house, not just the area of focus.
- Clean up following a job and remove all job site materials.
- Effectively communicate any problem that may change the scope of work - no last minute surprises.
Additionally, if our carpentry services will result in a mess, our team will lay down paper or plastic. This helps to protect your furniture and flooring while our team does their work.
Exceptional Customer Service
In addition to our focus on high-quality work, we also aim to provide top-tier customer service. From the first time you inquire about scheduling our professional services, our team will treat your project with the care and respect it needs. Our customer service teams will work with you to choose an appointment time that fits perfectly with your busy schedule and will help find the right craftsmen that will meet your project needs.
Before arriving for your appointment, we will confirm that we are on the way, and after the work is done, we will follow up to ensure you are satisfied. Additionally, while our team is hard at work, they will treat your home as if it were our own.
Commercial Handyman Services Available
While we primarily work on homes, our company also provides handyman services for business owners. This way you can receive the same high-quality service at your business as you get at your home.
Contact us to learn more about our handyman services and to see why we are the right choice for your home and business repairs. We proudly serve McKinney,Plano,Frisco, Allen, TX and the surrounding areas.
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, if a repair or remodel will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our craftspersons also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Handyman Matters customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.