Helping you love your home…Not just on Valentine’s Day

Love naturally is in the air in February, Valentine’s Day right!?  That got us to thinking, how do you all know that Handyman Matters is committed to helping you love your home?  Simple.  Don’t take our word for it. 

We are fortunate enough to receive Feedback and Reviews from our customers every day.  While proud that an overwhelming amount are positive, we also recognize that mistakes do happen.  In order to help you love your home ALL the time and not just on Valentine’s Day, we must be committed to becoming your Home Ally and be the resource you need.   For that, we take all feedback, good and bad and learn from it.

However, in order to allow you to not take our word for it, please see a small sample of the type of reviews we get daily.   This is the love that we receive from customers, driving us to be better and better every day.

Combined Reviews

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LOVE YOUR FAMILY AND YOUR HOME

Sometimes the simplest tasks can make the biggest difference. When it comes to fire safety at home, one easy step can make a difference between life and death. You MUST see South Metro Fire Rescue’s video, emphasizing the importance of just one simple step that can save your family’s life in the event of a fire. WATCH VIDEO NOW!>>

Close Before You Doze By South Metro Fire Rescue
Close Before You Doze
By South Metro Fire Rescue

This video perfectly illustrates how the tiniest effort can have an enormous impact. There are other things that you can do at home to increase your family’s safety that requires little to no effort but bring about huge results. Please take a moment to read through the following Home Fire Safety & Prevention Checklist to reduce the number of hazards around your home and ensure you’re taking as many precautions as possible to help keep your family and loved ones safe in the event the unthinkable happens.

Home Fire Safety & Prevention Checklist

  • Are there Smoke Detectors on every level of the home?
  • Are there Smoke Detectors inside and outside all sleeping areas?
  • Are all Smoke Detectors in the home less than 10 years old?
  • Do any of the Smoke Detectors need new batteries?
  • Are there Carbon Monoxide Detectors on each level of the home?
  • Are all Carbon Monoxide Detectors in the home less than 7 years old?
  • Do basement bedrooms have an egress and are they escape accessible?
  • Fire extinguishers – Are there fire extinguishers present where needed?
  • Fire extinguishers – Are the current extinguishers past their expiration dates?
  • Kitchen – Is a preventative shut-off device present at the stove?
  • Kitchen – Is a Fire Suppression System present at/above the Stove?
  • Dryer – has the vent been cleaned in the last 2-3 years?
  • Dryer – have the cords been checked to ensure no issues or frays?
  • Are any electrical switches and/or outlet trim plates warm to the touch?
  • Are GFCI’s present in the Kitchen, Bathrooms, Garage & Exterior?
  • Exterior area review – Do excessive limbs, leaves, or shrubs need to be trimmed or removed?
  • BBQ grill – Does it need to be cleaned, or have excess grease removed?
  • BBQ grill – Are the gas/propane lines in good condition and not leaking?
  • Extension cords used around the home – Are they free from cuts/frays?
  • Flammable liquids – Are they stored away from appliances and heat sources?
  • Furnace – Is it clear from storage items and materials by at least 3’?
  • Water Heater – Is it clear from storage items and materials by at least 3’?
  • Circuit/fuse boxes – Are they clear from storage items and materials by at least 3’?
  • Are fire exits clear of obstruction?
  • Do you have a Fire Escape Plan?
  • Two story home – Is there an escape ladder in the home?

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“Springify” Your Home!

It’s still Winter out there, but Spring is just around the corner.  It’s a great time to create a list of items and tasks around your home that may be needed when the flowers start to bloom, and the days get longer.  We are here to help you out, so we captured a list of easy items that will help you love your home! 

Deck & Patio’s
Take a look for loose or splintered boards, as well as warped or misshapen boards that will only get worse with the changing of the season.  While doing that, also look for any protruding screws or nails that could be a safety danger.

Your patio or deck may also be in need of a fresh coat of sealant or stain.  This is a project that needs a bit warmer weather. Your deck can always use a nice power-wash to clean it up for enjoyment this spring and summer.

For those of you have that composite decking, look for a lot of the same items as for standard wood decks, but we always suggest you follow the manufacturer’s recommendations how to care for it.

The Outdoor Tune-Up Package may be a great option for those that want or need a little help with their Deck, Patio and Fencing.

Interior Projects
iStock-877862270_small
Bathroom!  Refreshing a bathroom with a simple vanity and toilet upgrade, a fresh coat of paint, or even re-tiling the floor are great projects that may add value to your home while also increasing pride you feel when having friends and families over.

Kitchen Backsplash.  A cost-effective way to transform your beloved kitchen.  With numerous tile options, this is a very popular way many homeowners create that unique feel for their home.  If you find yourself adding this project to your list, consider our Kitchen Backsplash Package, which features the Handyman Matters Collection of mosaic tile!

A quick and easy upgrade, that also can be preventative in nature is to swap out your faucets and handles. While checking for leaks and loose connections, which is always recommended, consider upgrading to a new finish or design.  It’s incredible what a small change like this can do for your home.

Inspect the Exterior of your home.
“It’s always a good idea to walk around your home and property to proactively identify any issues or repair needs.” stated Mark Douglass, Vice President at Handyman Matters.  “Winter and the season can be tough on a home.  Locating areas of concern and addressing it sooner rather than later is advisable.  This could minimize a much more difficult and costlier repair in the future.”

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Repair, Replace or Upgrade Doors

The entry doors to any home offer both function and aesthetics.  Sealing to keep unwanted drafts, noise and possibly critters out is essential, but you also want to consider the beauty a door, whether new, upgraded or refurbished can bring to your home, after all, it often delivers a first impression to guests!

New doors can help make your home look more modern and welcoming, while increasing efficiency to keep heat or air conditioning inside and drafts outside.  There are endless options for new doors, make sure you take the time to pick the best for your home, where your home is and the climate as well. 

Exterior Door_285Maybe the time to invest to replace your entry doors with new is not in the cards right now.  No need to worry, refurbishing them can be a relatively easy and cost-effective way to make your doors look like new again!  Consider adding a coat of paint to refresh the color or go bold and add a new color.  Replacing the current doorknob or locks can have an impact as well.  There are many small projects available to make your doors that first impression of your home look great!

When it comes to door jambs and framing, consider contacting a Professionals for assistance.  This type of repair can be cumbersome and require tools, saws and extremely careful measuring. 

Doors, who would have thought there were so many choices to making them an integral part of your home, whether repaired, replaced or upgraded.

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Handyman Matters & Newsweek

Recently, it was announced that we’d been selected as one of America’s Best Companies for Customer Service by Newsweek in 2019.  Not only that, we are the #1 Brand in the Handyman Referral Service and Home Repair category. 

You may be asking yourself, I wonder why Handyman Matters was chosen?  While we believe there is a myriad of reasons, it really comes down to three:

Handyman Matters rated one of America's Best Companies for Customer Service
Handyman Matters rated one of America’s Best Companies for Customer Service

First, we have a meaningful and authentic focus on our customers.   We know you have a choice and we know your home is extremely important to you. Because of this, we developed and implemented a Customer Experience Program inside our company called Service Path.  We designed this program to ensure that we consistently treat you as an individual and treat you beyond your expectations at every point of the Customer Journey.

Second, we possess a TEAM of employees that are aligned with our culture of values & ethics and share in the insatiable desire to do the right thing at all times.  We all believe in our mantra of helping you love your home and is shown by our Guarantee and our “Like it’s our Home Promise”.  Simply put, We Are Different!

Third, our goal is to earn your Trust and become your Home Ally.  This cannot be accomplished by only focusing on making repairs or updating a bathroom.  It also involves your experience with Handyman Matters from the moment you contact us to the moment our Craftsman is leaving your home after completing a job.  Throughout that time, we ensure we communicate along the way and even send “On My Way” Text Notifications so you know when we are on our way.  Sometimes it’s the small things that really count!

Rest assured that we do not take earning this distinction lightly.  Additionally, rest assured that we are not done with continually improving the Customer Experience we will provide our customers day in and day out. 

Thank you for choosing Handyman Matters and for helping us to earn the distinction as one of America’s Best Companies for Customer Service. See the results here.

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WHO NEEDS RESOLUTIONS, WHEN WE’VE GOT SOLUTIONS.

At the start of a new year, we’re all aspiring for personal growth and improvement, we’re full of ambition and resolutions. Whether it’s to lose weight, become more active, or get organized, we all have great intentions to make these essential changes in our lives.

Then reality kicks in…work, school, kids, family, and other commitments take over…and before we know it months have flown by and we’ve yet to accomplish a single goal for 2019.

Well, don’t beat yourself up too hard as we can help you cross a bunch of things off your to-do list.

Take-Your-Pick 123_v2With Take YOUR Pick 1-2-3, you can choose one of our pre-built packages, like Organization & Shelving, OR pick two OR three home improvement projects (like installing shelves, tiling a kitchen backsplash, and repairing drywall, for example) to take advantage of our Winter Season Promotion.

Not only will you get the job done properly and professionally, but you’ll also get a GIFT CARD from a top retailer while you’re at it!

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PARTY PERFECTION FOR THE BIG GAME!

You’ve got the word out–the party’s at your place. You found your seven-layer nachos secret recipe that you bookmarked last year, but there’s one very critical problem with your party plans for the Big Game…the 37’’ TV just isn’t going to cut it. With the Big Game quickly approaching, you only have a few weeks to purchase a new big screen AND get that 75” bad boy mounted on the living room wall.

Why not leave it to the experts at Handyman Matters?

Our “Mount a TV Package” is the perfect solution. You buy the TV, and our professional Craftsmen will do the rest! They will assemble the mount and hardware, connect the cables, install a U-Channel* to hide the wires, and professionally mount your television to the precise viewing location of your choice. And that’s it, game on…literally!

Mount a TV Package_285

Picture it…everyone hanging out at your house, you & your buddies gathered around, rooting for your team, and the ladies staring at Adam Levine as if he is performing his half-time show right in your living room. Party perfection!

So, call or book a “Mount a TV” package online today, before it’s too late.

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Tackling Some Post-Holiday Projects Around Your Home

The holidays have passed, the decorations are down, the guests have returned home, and we’re still looking at a few more months of cold temperatures and long dreary nights…  It’s easy to let the winter doldrums take hold.  But it’s also a great time to tackle a handful of those household repair projects that you haven’t been able to get to the rest of the year.  And the odds are it will boost your spirits when you can finally cross a few of those items off your to-do list.

Don’t bite off more than you can chew.  Select just two or three projects you’d most like to tackle (as well as the budget and time you have to allot to them), and see these through to completion.  Focus on indoor projects that won’t be delayed or made more complicated by the weather.  Here are some suggestions, ranging from small to larger tasks:

Check doorknobs, hinges, cabinet pulls and drawer nobs around the house that may need tightening.  Change out your furnace filter.  Upgrade your smoke and carbon monoxide detectors.  Reorganize a closet and other storage areas with an eye toward decluttering.

January is a great month for updating your home’s lighting.  Maybe you’ve been contemplating adding recessed lights or under cabinet lights.  Now would also be a fine time to install a ceiling fan.

Organize Your Garage
Organize Your Garage

Organize the garage, the area that most notoriously becomes a convenient dumping ground for everything that you couldn’t find anyplace else to store.  Consider putting up shelves and possibly a peg board for hanging tools.  Inventory those boxes, gardening implements and sporting goods to see what should remain and what needs to go away.  Take the time to clearly mark boxes when you place them on shelves or return them to overhead storage so that you can know at a glance what they contain.  It saves time and reduces frustration later.

Handyman Matters Collection by Surfaces
Handyman Matters Collection by Surfaces

If you’re feeling particularly ambitious and your budget will permit, winter is the perfect time to renovate your kitchen or your bathroom.  Go as simple as adding a backsplash, painting walls, adding new cabinets, or if you like, go for something bigger—an entire remodel!  If you’ve got more than one bathroom, then an upgrade is a minor inconvenience, at best.  If you’re looking to change up your kitchen completely, then that will require a little more advance planning.  Ensure that all the supplies are on site and that you have back-up cooking preparations in place before you begin, so that you don’t find yourself stranded in mid-remodel.

The best way to begin any winter home project is with a pencil and a pad of paper.  Conduct a walk-through of your home, identifying and writing down all the things that could use some attention and tender loving care.  Once the list is complete, prioritize the tasks you’ve identified.  As mentioned earlier, pick the two or three that seem most important to you personally, and tackle those.  Keep the list for reference further down the road.  When these upgrades are complete, you can move on to the next items you’d like to see finished.

Handle those chores that you are most comfortable undertaking on your own; if your free time is limited or you have any doubt about your abilities to successfully complete the projects you’ve selected, call in the experts to ensure things are done quickly and correctly.  Your local Handyman Matters office has qualified craftsmen who can efficiently undertake virtually anything you might have on that list.

Handyman Matters Named One of America’s Best Customer Service Companies by Newsweek

Handyman Matters has been recognized as the top Brand in the Home Referral Services and Home Repairs category as part of Newsweek’s inaugural list of America’s Best Companies for Customer Service. We attribute this honor and recognition to the laser focus our owners have placed on Customer Experience & becoming the Home Ally.

Handyman Matters rated one of America's Best Companies for Customer Service
Handyman Matters rated one of America’s Best Companies for Customer Service

In collaboration with Statista, Newsweek sanctioned the independent study that was based on several criteria used to measure the customer service experience.

  • The five evaluation criteria were:
    • Quality of communication
    • Technical competence
    • Range of services offered
    • Customer focus
    • Accessibility

The results were published in the 11/30/18 issue of Newsweek and can be seen here. The independent study used data from a vast sample of more than 20,000 US customers and a total of 132,954 customer evaluations collected.

Owner and founder, Andy Bell stated, “What an honor! We cannot be more thrilled for the recognition our Owners earned by being ranked first in our category. It’s so gratifying to see the efforts our Owners’ focus on our customers day in and day out rewarded by those they are serving.”

“This recognition is validation that our objective to Redefine Home Improvement is gaining the traction it so well deserves!” echoed Chris Bue, CEO of Handyman Matters. “With enhancements like “On My Way” Text Notifications and the ability to Book Online 24/7, we will continue to meet and exceed our customer needs.”

Committed to helping you love your home, we are locally owned and independently operated locations which provide professional and multi-skilled Craftsmen trained to handle a homeowners’ to-do list in addition to larger, more critical projects like a bathroom refresh or remodel. At the end of the day, “We Do It All!”

Handyman Matters guarantees our work and offers a “like it’s our home” Promise. Check out why Handyman Matters is different here:  https://www.youtube.com/watch?v=2DIKDccSp7o

KEEPING YOUR HOME SAFE THIS HOLIDAY SEASON

While the December holidays evoke a spirit of peace on Earth and goodwill toward all, not everyone embraces that philosophy, so just to be sure, it makes sense to take a few extra steps to keep your home and your loved ones safe this upcoming season.

We’ve become pretty well-schooled in the idea of having packages delivered to our offices if no one is going to be home, or having a neighbor bring in any parcels that are left unattended on our porches or by our front doors.  You don’t want items stolen any time of the year, but particularly when these are intended to be gifts.  However, your precaution shouldn’t stop there.

Most folks like to display their Christmas tree in front of a living room window where they can be enjoyed not just by family members, but by neighbors and folks passing in front of your home.  But if you’ve also placed gifts under the tree, this inadvertently creates an invitation to burglars.  Better to either keep the gifts hidden elsewhere or move your tree to a spot away from windows or other places with a view.

If you will be traveling during the holidays, it’s best to notify a trusted neighbor or engage a reputable housesitter to keep an eye on your property while you are away.  Arrange to have someone shovel your walks if it snows in your absence, and rather than discontinuing your mail or newspaper delivery, which can be a signal that no one will be at home, have someone collect these and keep them safe for you until your return.  Put a few lights on a timer, or better yet, have a friend or neighbor come over to leave on different lights on different nights so that a “pattern” isn’t readily obvious to anyone who might be checking out your place.

In this age of oversharing of information on social media, keep your travel plans offline.  Don’t post that you’ll be out of town, or where you are going, or for how long.

One of the best deterrents, of course, is to install a home security system that triggers alarms and that can alert you to any suspicious activity taking place, no matter where you may be when it occurs.  Some of these systems are easily installed with a minimum of fuss; others—hardwired security, for instance—can present more of a challenge, and may require the assistance of a professional service such as Handyman Matters who have Craftsmen well-versed in such installations.

There’s a lot of things going on this time of year that require our attention; worrying about the security of our home shouldn’t have to be one of them.

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