CRAFTSMAN SPOTLIGHT

The Craftsmen here at Handyman Matters put a ton of passion and pride into their jobs and are always seeking to help you love your home.  Check out the story and background of a few of our Craftsmen. 

Marc Vandendriessche – Lead Master Craftsman
Handyman Matters of The Woodlands

Marc joined Handyman Matters of The Woodlands in August 2017.  He is a 30-year career professional in commercial and residential construction.  Marc owned and operated a construction business for 10-years that specialized in residential remodeling and repairs.  Marc is extremely knowledgeable with home improvement projects and is truly a multi-skilled craftsman, mastering several trades including carpentry, tiling and drywall repairs.  Marc is highly skilled at estimating projects and customer service.

Marc Vandendriessche
Marc Vandendriessche

Marc is our Lead Master Craftsman and consistently performs above expectations. He is a master at multiple trades and accepts nothing less than high-quality craftsmanship. Customers request Marc’s services and will wait until he is available for their work. I rely on Marc’s knowledge as an owner in the construction business and am pleased to accept his input into growing the business.

As you can see from the below Rate-a-Biz & Google reviews, Marc has quite the following.

Aug 2019 —Mr. Marc Vandendriessche is very professional, friendly and did an amazing job (crown molding). I’m very happy and will use this service again

July 2019–Extremely Professional
Marc worked for me for 5 days on 4 separate projects and I have to give him an A+ on all the work. As well, friends visiting the house found the work to be outstanding. The back office billing is efficient and professional as well. I highly recommend this team for any project.

June 2019
Marc did a great job repairing/ restoring my wood entry door. He explained the process and used quality materials. The door looks new again. I will definitely call on Marc for future repair work.

May 2019–JUST AS EXPECTED
This was the third “nuisance” home project Marc has helped us with, and just as before, the work was impeccable. Marc is an artist with Bondo on water-damaged doors. Always on time, friendly, courteous, efficient, you name a positive adjective. Marc lives at the top of our “to call” list.

March 2019–Outstanding job
Marc was very efficient and knowledgeable of his craft, he understood exactly what I needed to be done and he completed it in a timely manner. Great quality work

April 2019
Marc did an excellent job for us. Professional and personable. He answered our questions and explained the hows and steps he took to get the job completed. Would recommend your company to family and friends.

Nov 2018
Marc is a great handyman, he had a reasonable solution for everything that was out of the norm. Very clean and neat. I would use this service again.

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Don Ingram- Lead Craftsman
Handyman Matters of Southeast Columbus

Don Ingram
Don Ingram

Don Ingram has been with us almost since the conception of Handyman Matters Northeast Columbus. In August, he celebrated his 5 year work anniversary. Since he first began with us he has been a dedicated and loyal employee who shows up every single day ready to give his best. He began as a craftsman and after two years was promoted to field supervisor. He served in this position for two years at our Westerville office. When we decided to open a second location we turned to Don to lead our new crew in Pickerington. He is a tremendous problem solver, continuous learner, and loves to pass any knowledge he has on to other craftsmen. We would not have been able to grow our Westerville office to the size it is without Don, nor would we be able to start a second office as quickly and successfully if it weren’t for Don.

Here are a few of the latest reviews-

Just the right craftsperson with just the right skills and attitude at just the right time.
In the process of updating old residence to sell. Husband didn’t want to install 3 faucets, smoke alarm, and didn’t have time to install 4 lights. There were other issues of concern as well. Don was the craftsman. We received the half day handyman special. Had a list of 7 different “to do” projects prioritized from most-want-done to least. Reviewed all with Don. Based on his experience he noted some as not necessarily a problem / needed (we’re not exceptionally handy). I asked lots of questions and he even told me how to install floor transitions. Want someone to come in, be knowledgeable, have experience, do quality work in a professional manner but not interested in listening to up sale pitches, unnecessary banter, or worker’s preferred music for duration of their visit? Want someone to concentrate on your tasks and not take calls arranging their next customer/project while they are on yours? Don and Handyman Matters fulfilled all those expectations. Would call them again and request Don again because of this excellent experience. He was just the right person sent at just the right time. Thank you!

Don did an excellent job. He is always very professional. Told me everything he was going to do. Excellent worker. I would recommend this company to anyone.

Thanks Don for a job well done
Don came a day early and arrived at our house early enough to inspect our issue and look for other areas in need of attention. He repaired the original problem and potential damage. We plan to use your service again for some electrical work.

Excellent work with Don finishing basement project a couple yrs ago. Just had Handymanmatters put in a custom shower. Don did a great job, good at cleaning up each day, time used wisely and I am happy with the overall project.

Love this company!
Don came out today to assemble a new swing set and remove our old one. He was prompt, courteous, did great work, and was patient with my nosy dog and very impatient five year old. We have yet to have anything but a stellar experience from Handyman’s Matters.

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Chris Cooper – Field Supervisor
Handyman Matters of  Johnson County & Kansas City, KS

Chris Cooper
Chris Cooper

Chris Cooper has been with Handyman Matters of Johnson County, KS since April 2011.  During his eight years with us, he has gone from Craftsman, to Lead Craftsman, to Field Supervisor.  Besides estimating and leading jobs, Chris is hands-on with projects that he has expertise in.

In his current role of Field Supervisor, half of Chris’s time is spent working on large projects as the customer contact and go-to for the craftsmen on the jobs.

The other employees look to Chris for his expertise and assistance all through the day on all kinds of projects! Another positive aspect that Chris brings to Handyman Matters is his ability to train.  During team meetings, Chris will put together demonstrations and trainings on anything from measuring for stair stringers, to wiring 3-way switches, to drywall patches, and so much more!

Not only do the other employees at our office appreciate all that Chris brings to the table, but so do our customers!  Below are a few reviews that highlight some of Chris’s efficiency, professionalism, and can-do attitude!

“Chris has been to my home twice and both times was extremely efficient and professional in making the repairs as requested. I would highly recommend this guy as he has the skills and know how to fix things right! I do want to make a suggestion and this is not a slight on him, the company might want to supply shoe covers for them to wear upon entering customers’ residence. On a scale of 1 to 10, Chris gets a 10 from me.”     —Charles L. (6/16/19)

“Chris Cooper was excellent performing a difficult repair in an efficient manner. He was able to solve every configuration and design problem and actually left the door assembly in better condition than when it was new. This is the guy you need to request if you need a construction related repair and in particular any repair on a storm door.”     –JD B. (5/7/19)

Great professional work again!
“Chris added to his crew to get our fence work done very well before the snow yesterday!”     –Dan O. (11/9/18)

Friendly, professional service.
“This was the second time I used Handyman Matters. I was pleased the first time and so contacted them again when several items were beyond what I could do. Chris arrived right on time and got busy with my list. Later he was joined by Daniel. They assembled a king-size bed, installed a ceiling light and fan, hung 6 window blinds, balanced the washing machine and repaired a broken hinge. Unfortunately, the bed broke the first night! When I called to report that, Daniel came right out and discovered the problem. He made the repair for no additional charge since their work is warranted.”     –Lorene M. (10/8/18)

Chris and Laurie
Chris and Laurie

Challenging Older House
“I appreciated working with Laurel Thompson for the contract negotiations. Chris was the supervising carpenter and met each of the technical challenges on this project. Experience and expertise were essential plus communication skills so that I understood what the best solution was as we progressed.

Would I recommend handyman matters…yes, with confidence that they will do a great job!”     –John Q. (10/3/18)

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Sean Gibbons, Craftsman
Handyman Matters North and South Denver

Sean Gibbons
Sean Gibbons

Sean started in April of 2018. He came to us after retiring as a former CFO for Nissan Corp.  He moved here to Colorado to be closer to his kids and extended family.  Not quite ready to fully retire and since his wife Sharon is still working, he looked for a part-time job that allowed him to use his hands, flexible scheduling and keeping his mind active.

At first, probably due to coming from a white-collar desk world, he struggled a bit with understanding the position and the industry.  However, Sean immediate latched onto the Brand and handling customers.  From that, he was able to learn more about the trades from other craftsmen on staff which gave him the rest of the tools he needed to excel in our organization.

Today, Sean is one of our main producers and is giving back to the rest of the team in ways that surprise everyone including himself.  His giving back is heavily centered around how to apply the Brand experience which has taught us all how powerful that piece of our model is to everyone and everything.  He is the perfect example of our Service Path.

To back it up, you can find that Sean has the most reviews submitted and there isn’t a customer complaint to this day on his work.  He represents the HM brand to the fullest.  He also has the highest in repeat customers currently on our TEAM.    His paperwork and use of Dispatch is always complete and accurate. Sean is now a full-time employee and proudly sports a company van.

We count ourselves so lucky every day to have him on the TEAM!

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