About Handyman Matters
Handyman Matters North Shore Chicago Handyman Matters is your North Shore home repair and maintenance expert! We have highly skilled professionals ready to help you with all of your home repair needs. We are experts in over 1100 home repair projects including repair and installation of bathroom tile, drywall, doors, windows, countertops, sinks, faucets, cabinets, trim, lighting fixtures, electrical outlets, shelving and flooring. We are also experts in weather-proofing your house with insulation, weather-stripping and caulk. We can help you with any special needs or aging-in-place accommodations including wheel chair ramps, grab bars and hand rails. We can handle all of your home repair needs in interior and exterior carpentry, electrical, plumbing and painting. Our craftspeople are friendly and professional, and your satisfaction is guaranteed.
Handyman Matters was established in 1998 with a mission to change the handyman industry by providing dependable, trustworthy and courteous service at a reasonable price. We start by only hiring experienced craftspeople that have been thoroughly background checked, so you can trust that they are professionals ready to work for you. We also test all of our employees to validate their skills so you can be confident that they will get the job done right the first time. On an ongoing basis, we evaluate our staff to make sure they are serving you in a friendly and professional manner because we want you to be 100% satisfied. Please contact us for your home repair needs, and let us earn your business!
Our Fine Craftsmen
Even though we ensure through training and background checks that our employees are both knowledgeable about your job and safe for you to allow into your home, we also train them to provide exceptional customer service.
Our employees will:
- Wear protective shoe coverings or remove shoes
- Be mindful of privacy and personal space
- No smoking on your property
- Take great care of your entire house, not just the area of focus
- Always clean up following a job and remove all jobsite materials
- Effectively communicate should a problem arise that may change the scope of work - no last minute surprises.
On top of that, if a repair or remodel will be messy, we will put down paper or plastic barriers to protect your carpets and make sure to cover any furniture in the area. Our craftspersons also wear uniforms so you can identify who you're letting into your home.
Work That Is Valued
Although extraordinary, our Craftsmen are not the only element that differentiates us, it's also our unbeatable commitment to our customers. When it comes to the work performed and quality of service provided, Handyman Matters customer service is like no other.
From the moment you initially inquire about our professional services, whether by phone, web, or via our easy-to-use online booking feature (an industry first), you will notice our convenient scheduling and exceptional communication. We take great pride in going "above and beyond" to reassure you that our Craftsmen will show up on time, and you can trust that the person arriving at your home is the one intended to be there. Our customer service representatives are extremely knowledgeable and eager to help you find the right Craftsman that best meets your needs and is available at a time that is convenient for you. We send an email communication detailing your scheduled appointment, and we follow up afterwards to confirm that the work was completed to your satisfaction.
While our Craftsmen are onsite, they will be respectful of you and your home as expressed in our "Like It's Our Home" Promise. They will listen to your concerns and provide solutions to resolve your issues in the most effective and efficient way possible. And when the job is completed, your home will be left in better shape than it was when they arrived. Our home improvement experts are highly trained professionals who provide a superior level of service.