Q. Who is Handyman Matters?

A. Handyman Matters is a full-service home repair, improvement and maintenance company. We specialize in projects around your home ranging from general repairs to complete remodels. There is no job too small for our professional Craftsmen.

Q. Who is sent to my house to do the work?

A. A Handyman Matters craftsman will arrive at your home in a uniform with his own tools. We thoroughly screen each of our employees to ensure you can trust the person entering your home. On top of that all of our Craftsmen are licensed, bonded and insured as well as skilled and experienced for all of your home projects. We will arrive on time and ready to work!

Q. Can I get an estimate or price quote for my job?

A. At Handyman Matters we work on a time and materials pricing basis. You are charged only for the actual time worked and materials purchased. Though most companies do not allow it, Handyman Matters will advise you on materials to buy and help you make a shopping list so you can buy your materials and do not have to pay us for shopping time or warranty markup (or supplies) needed for your project.

The advantage of this method is that it is the least costly (estimates are always calculated at a higher hourly rate) and fastest way to have many small to medium sized projects done. Also, it is easy to expand your to-do list without changing any contracts. The disadvantage is that you do not a have a firm price up front, but rather an approximate time frame.

If you give us a call, however, we can give you an idea of how long your task may take.

Q. What are my payment options?

A. You can either give a check to the Craftsman at the end of the job, or in most areas, you can pay by credit card.

Q. How can I schedule an appointment with Handyman Matters?

A.

Scheduling an appointment with Handyman Matters is easy, simply find the location nearest you and contact their local customer service representative through one of three ways:

  1. Call our office.
  2. Book your appointment with the Handyman Matters Online Appointment System.
  3. Complete the form on our site.

Generally, we can get most jobs on the schedule within 2-3 days of your call!

Q. Special materials or items need to be purchased for my job. How would this work?

A. Once in your home, your Craftsman can provide you a list of materials that you can purchase yourself. As an alternative, our professional Craftsmen can purchase materials on your behalf.

Q. Does Handyman Matters have a guarantee?

A. Yes, please click here to see our guarantee. We guarantee all labor and materials, if we purchase them for you.