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Western North Carolina 828-698-5541

rickc@handymanmatters.com 		828-698-5543
License Info:  204418 Fax: 828-698-5542
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Owners Agnes and Rick Clark relocated to Western North Carolina in the fall of 2004 to start Handyman Matters of WNC. A graduate of Andrews University in Berrien Springs, MI., Rick brings 30 years of senior management experience with Fortune 100 companies to the business. He served as Director of Online Services for Dun & Bradstreet’s Marketing Information Services Division, President and CEO of Installed Technology International, the Marketing Information Services Division of International Data Group, one of the world’s largest privately held corporations, and he also served as Director of Business Development for IBM’s Internet Division. Rick retired from IBM in 2002 as an Executive Consultant with IBM Global Services’ eBusiness Strategy Practice.

.After seeing the second of two sons off to college, Agnes embarked on a career in retail sales and marketing. She has held management positions with JoAnn Fabrics, Linen & Things, and Pier One Imports. Agnes has been recognized for her skills and devotion to Customer Service. “Customer satisfaction is the key to success for any business,” according to Agnes, “and it is our total focus at Handyman Matters”. Agnes is the first line of communications for Handyman Matters’ customers and she is also responsible for the scheduling of the Handyman Matters’ craftsmen.

The goal of Handyman Matters of WNC is to bring a new level of professionalism to an industry that has not been known for professionalism. In fact, statistics at the Better Business Bureau indicate that complaints about home improvement contractors are second only to complaints about automobile dealers. We are committed to building a long list of satisfied customers, understanding they are our best source of advertising

We believe that we have identified the most common complaints and have addressed them with our business model. We strive to be readily available 24 hours/day, seven days/week. Most of the time your call will be answered by a live person. And, if not, your call will be returned promptly. It is our policy to show up on time, to stay with your job until completed and to ask for payment only after your project has been completed to your satisfaction. We do not require money in advance for materials. You will be provided with an accurate estimate of the time and materials required to do the job, and we will stand by that estimate unless we encounter unanticipated issues. In that case, you will be consulted. The additional work required will be thoroughly explained to you, and we will proceed only with your written authorization to add to the scope of your project. All Handyman Matters craftsmen have passed a thorough background check, are bonded and insured. We warranty our work for one full year. Let us tackle one of your smaller projects first so we can have the opportunity to show you that working with Handyman Matters will provide you with a different and positive experience

Service Area

Serving seven counties of Western North Carolina and surrounding areas including the communties of Alexander, Arden, Asheville, Bakersville, Balsam, Balsam Grove, Barnardsville, Bat Cave, Black Mountain, Boiling Springs, Bostic, Brevard, Burnsville, Candler, Canton, Caroleen, Cashiers, Cedar Mountain, Cherokee, Chimney Rock, Cliffside, Clyde, Collettsville, Columbus, Connellys Springs, Cullowhee, Dana, Dillsboro, Drexel, East Flat Rock, Edneyville, Ellenboro, Enka, Etowah, Fairview, Flat Rock, Fletcher, Forest City, Gerton, Glen Alpine, Glenville, Glenwood, Green Mountain, Harris, Hazelwood, Hendersonville, Henrietta, Highlands, Horse Shoe, Hot Springs, Jonas Ridge, Lake Junaluska, Lake Lure, Lake Toxaway, Lattimore, Leicester, Linville Falls, Little Switzerland, Lynn, Maggie Valley, Marion, Mars Hill, Marshall, Micaville, Mill Spring, Mills River, Montreat, Mooresboro, Morganton, Mountain Home, Naples, Nebo, Newland, Old Fort, Penland, Penrose, Pineola, Pisgah Forest, Plumtree, Polkville, Ridgecrest, Rosman, Rutherfordton, Saluda, Sapphire, Scaly Mountain, Skyland, Spindale, Spruce Pine, Swannanoa, Sylva, Tryon, Tuckasegee, Tuxedo, Union Mills, Waynesville, Weaverville, Webster, Whittier, Zirconia,
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© 2009 Handyman Matters Inc. All Rights Reserved. All locations are independently owned and operated.