Letter from the Handyman Matters CEO and Founder

Since 1997 we have been working towards industry change and community consciousness. We are embarrassed that our industry is the most complained about among consumers. We hope this guide will educate consumers and therefore reduce the number of complaints.

Dear Homeowner,

We need your assistance in asking the tough questions and helping eliminate the organizations and individuals that are tarnishing this great industry. Don’t use repair and remodel companies or individuals that can’t prove to you that they have answers for the questions in this guide. You will save money and time and have the peace of mind that you did everything you could to protect your family, yourself and your property.

As an international system we are setting high standards for the level of service and delivery of home improvements. The standards set in this guide are the minimum that all businesses in this industry should adhere to.

I hope this information has been helpful to you. Though our company meets and exceeds all the standards listed in this report and also on the checklist, we’re not the only qualified and ethical home repair and improvement company.

Rest assured that if you follow the guidelines in this report you will end up with someone who does a superior quality job at a great price and does it on time.

If you would like extra copies of this report for any of your friends or relatives, give us a call and we’ll be glad to send them out. When you are ready to have any repairs or remodeling done inside or outside your home, give us a call and we’ll make the process painless and trouble free.

Sincerely,

Andy Bell President and Founder Handyman Matters Corporate Headquarters